🎭 Keeping Your Payments Safe: What Arts Organizations Need to Know About PCI Compliance

If your organization accepts online payments for tickets, donations, or memberships, then you’ve probably heard about PCI Compliance. It’s the global standard that ensures credit card transactions stay secure and protected from fraud.

At Sland Studios, many of our clients use Spektrix (a leading CRM and ticketing platform designed specifically for arts organizations) to manage everything from ticket sales to patron data. We’ve built MaestroPress to complement that system: a high-performance, Spektrix-integrated WordPress framework that makes your website faster, smarter, and more secure.

Because both systems handle sensitive customer information, PCI compliance is essential to keeping your patrons’ data safe and your operations running smoothly.

The latest version of these rules, PCI DSS v4.0.1, is now in effect, which means there are new standards everyone needs to follow.

But don’t worry, here’s what matters for you:

What’s Changing

• Tighter security requirements: PCI DSS v4.0.1 updates how payment data should be stored, processed, and transmitted.
• Vendor responsibilities: While your Sland-supported website plays a role, much of the responsibility lies with your IT provider and your ticketing/CRM platform (Spektrix.)
• Already underway: Spektrix and other providers are rolling out updates to make sure their systems meet the new rules.

What This Means for You

✅ No extra work on your website: We’ve already updated our MaestroPress hosting and integrations so everything is aligned with best practices.
✅ Check with your vendors: Your IT team and Spektrix are the ones who handle the bulk of PCI compliance. It’s a good idea to confirm they’re on top of the changes.
✅ We’re here to help: If you’re unsure who’s responsible for what, we’re happy to point you in the right direction.

Why It Matters

Strong PCI compliance protects your patrons’ trust and by extension, your organization’s reputation. Secure transactions mean fewer risks and smoother operations for everyone.

Next Steps

You don’t need to take action on your Sland-supported website. But it’s smart to:

• Touch base with your IT provider and Spektrix team.
• Keep an eye on any updates they send your way.

And as always, if you have questions, reach out! We’ll help you make sense of it all.
Contact Sland Studios